1. Login to your Control Panel and search for the domain name for which you have placed the Transfer request.

2. Click on the domain name.

3. Note the Action Requested and the Status of the Action. There can be only 3 Statuses of a domain name that has not yet been transferred to TelNex Technologies -

Trying to fetch Admin Contact Email Address:

Our system automatically fetches the Admin Contact e-mail address by contacting the Whois Server of the Current Registrar. However, sometimes the Current Registrar's Whois Server does not respond to our request.

Ideally our system attempts to fetch these details every hour. In case, the Current Registrar's Whois Server does not respond to our system, we have to manually fetch these details. If the status of your Transfer Order continues to display this status for over a few hours, please contact our Support Team at http://www.telnex.com/support.htm.

Transfer waiting for Admin Contact Approval:

Upon initiating a Transfer, our system sends an e-mail to the Admin Contact of the domain name as appearing in the Whois Server of the Current Registrar. You can verify the e-mail address we fetched from their Whois Server, at the time you initiated the transfer within the Order Details page itself.

In case the Admin Contact does not receive the Transfer Request in an hour after placing a transfer, you may resend the Transfer Request by clicking on the Resend Authorization Request button.

IMPORTANT

There might be instances where the Admin Contact Email Address was changed after the transfer request was placed. In such a case, clicking on Resend Authorization Request would NOT send the mail to the new Email address. To send the Email to the new address, the current transfer needs to be failed and a fresh transfer order needs to be placed.

Sometimes, it may be possible that the Admin Contact has still not received an e-mail sent by our system, due to any of several problems including network blockages, spam filters, etc.. To circumvent such a situation, you may click on the Transfer Fax Form button and follow the instruction therein, to send us your consent to Transfer your domain name to TelNex Technologies.

We await for 5 days for the Administrative Contact to approve the Transfer. If the Administrative Contact remains silent (neither approves or disapproves the transfer), we assume that the Administrative Contact does not wish to transfer his domain name and we delete this Order in our system.

Transfer waiting for Losing Registrar Approval:

You may see this status when the Domain Name Holder has Approved the Transfer Request sent by TelNex Technologies and now the transfer is awaiting the Current Registrar to approve the Transfer. Ideally, your domain name should transfer in 5 days since the time this status is displayed.