Support Knowledge Base >> Domain Name Registration & Management >> Transferring your Domain Name >> Transferring your Domain Name from Another Registrar to TelNex Technologies

Search |

ERROR: Trying to fetch Admin Contact E-mail Address

You may get this error when you execute a Transfer for a Domain Name (except a .EU Domain Name) from another Registrar to TelNex Technologies.

In order to ensure that, an Authorised person is placing this Transfer Request, we send an email to the Administrative Contact of the Domain Name for authorising the transfer. We need to fetch the e-mail address of the Administrative Contact from the Current Whois Record from the Losing Registrar.

If for some reason we are unable to contact the Whois Server of the Current Registrar you will get this message. There are two things you can do at this stage -

1. You would have received an e-mail with instructions on sending a Fax authorisation for these transfers. You can use that fax authorisation to action the transfers.

2. You can simply wait for upto 48 hours. We would attempt to contact your Registrars Whois server for the Administrative contact details every hour for 24 hours, and even try the same manually. In almost all cases we will be able to send the Administrative Contact E-mail within 48 hours.
 

IMPORTANT

This process would not be applicable for a .EU Domain Name, since the Authorization mail is sent directly from the Registry to the Registrant Contact's Email Address.
 

Created on:   Jun 14, 2003 3:07 AM  GMT
Last Updated on:   Dec 12, 2006 1:55 PM  GMT
 
Answer What is Domain (Transfer) Secret or Authorization (Auth.) Code and how you can obtain it from your Current Registrar? 
Answer Transferring your Domain Name (except .EU, .UK and .WS) 
Answer Transferring your .EU Domain Name 
Answer Transferring your .UK Domain Name  
Answer Bulk Transfer 
Answer Understanding the Status of a Domain Name Transfer (except .EU) 
Answer Understanding the Status of a .EU Domain Name Transfer/Trade 
Answer ERROR: Trying to fetch Admin Contact E-mail Address 
Answer Admin contact email address changed, but Transfer Request continues to go to old email address 
Answer Transfer Status: Action waiting for domain to be unlocked 
Answer Cancelling Domain Name Transfer 
Answer Domain name transfer completed, but domain name is still Inactive